Cita APA (7a ed.)
Ronan, J. S. Chat Reference: A Guide to Live Virtual Reference Services. Libraries Unlimited.
Cita estilo Chicago (17a ed.)
Ronan, Jana Smith. Chat Reference: A Guide to Live Virtual Reference Services. Wesport, EUA: Libraries Unlimited.
Cita MLA (9a ed.)
Ronan, Jana Smith. Chat Reference: A Guide to Live Virtual Reference Services. Libraries Unlimited.
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