Tohutoro APA (7th ed.)
Inglaterra. Office of Government Commerce. The Official Introduction to the ITIL Service Lifecycle. The Stationery Office.
Tohutoru Kātū Chicago (17th ed.)
Inglaterra. Office of Government Commerce. The Official Introduction to the ITIL Service Lifecycle. Londres, Inglaterra: The Stationery Office.
Tohutoro MLA (9th ed.)
Inglaterra. Office of Government Commerce. The Official Introduction to the ITIL Service Lifecycle. The Stationery Office.
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