Cita APA (7a ed.)
Palmer, R. IT Service Management Foundations: ITIL Study Guide. Gulf.
Cita estilo Chicago (17a ed.)
Palmer, Ron. IT Service Management Foundations: ITIL Study Guide. Corinth, EUA: Gulf.
Cita MLA (9a ed.)
Palmer, Ron. IT Service Management Foundations: ITIL Study Guide. Gulf.
Precaución: Estas citas no son 100% exactas.