Citazione Stile APA (7a Edizione)
Grover, V., & Kettinger, W. J. Business Process Change: Reengineering Concepts, Methods and Technologies. Idea Group.
Citazione stile Chigago Style (17a edizione)
Grover, Varun, e William J. Kettinger. Business Process Change: Reengineering Concepts, Methods and Technologies. Hershey, EUA: Idea Group.
Citatione MLA (9a ed.)
Grover, Varun, e William J. Kettinger. Business Process Change: Reengineering Concepts, Methods and Technologies. Idea Group.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.