Tohutoro APA (7th ed.)
Kracklauer, A. H., Mills, D. Q., & Seifert, D. Collaborative Customer Relationship Management: Taking CRM to the Next Level. Springer.
Tohutoru Kātū Chicago (17th ed.)
Kracklauer, Alexander H., D. Quinn Mills, me Dirk Seifert. Collaborative Customer Relationship Management: Taking CRM to the Next Level. Berlín, Alemania: Springer.
Tohutoro MLA (9th ed.)
Kracklauer, Alexander H., et al. Collaborative Customer Relationship Management: Taking CRM to the Next Level. Springer.
Kia tūpato: Kāore pea ēnei kupu hautoa i te ōrite pū 100%.