APA (7th ed.) Zitazioa
Hlupic, V. Knowledge and Business Process Management. Idea Group.
Chicago Style (17th ed.) Zitazioa
Hlupic, Vlatka. Knowledge and Business Process Management. Hershey, EUA: Idea Group.
MLA (9th ed.) Zitazioa
Hlupic, Vlatka. Knowledge and Business Process Management. Idea Group.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.