Cita APA (7a ed.)
Cusack, M. Online Customer Care: Strategies for Call Center Excellence. ASQ Quality.
Cita estilo Chicago (17a ed.)
Cusack, Michael. Online Customer Care: Strategies for Call Center Excellence. Milwaukee, EUA: ASQ Quality.
Cita MLA (9a ed.)
Cusack, Michael. Online Customer Care: Strategies for Call Center Excellence. ASQ Quality.
Precaución: Estas citas no son 100% exactas.