Cita APA (7th ed.)
Highlands, J. How to Make Money with ISO 9000: A Guide to Profitable Quality Management. McGraw-Hill.
Cita Chicago (17th ed.)
Highlands, James. How to Make Money with ISO 9000: A Guide to Profitable Quality Management. Nueva York, EUA: McGraw-Hill.
Cita MLA (9th ed.)
Highlands, James. How to Make Money with ISO 9000: A Guide to Profitable Quality Management. McGraw-Hill.
Atenció: Aquestes cites poden no estar 100% correctes.