APA (7th ed.) Citation
Honeywill, R., & Byth, V. I-Cons: The Essential Guide to Winning and Keeping High-Value Customers. Random House.
Chicago Style (17th ed.) Citation
Honeywill, Ross, and Verity Byth. I-Cons: The Essential Guide to Winning and Keeping High-Value Customers. Nueva York, EUA: Random House.
MLA (9th ed.) Citation
Honeywill, Ross, and Verity Byth. I-Cons: The Essential Guide to Winning and Keeping High-Value Customers. Random House.
Warning: These citations may not always be 100% accurate.