Cita APA (7th ed.)
Mutafelija, B., & Stromberg, H. Systematic Process Improvement Using ISO 9001: 2000 and CMMI. Artech House.
Cita Chicago (17th ed.)
Mutafelija, Boris, i Harvey Stromberg. Systematic Process Improvement Using ISO 9001: 2000 and CMMI. Norwood, EUA: Artech House.
Cita MLA (9th ed.)
Mutafelija, Boris, i Harvey Stromberg. Systematic Process Improvement Using ISO 9001: 2000 and CMMI. Artech House.
Atenció: Aquestes cites poden no estar 100% correctes.