Cita APA (7a ed.)
Burlton, R. T. Business Process Management: Profiting from Process. Sams.
Cita estilo Chicago (17a ed.)
Burlton, Roger T. Business Process Management: Profiting from Process. Indianápolis, EUA: Sams.
Cita MLA (9a ed.)
Burlton, Roger T. Business Process Management: Profiting from Process. Sams.
Precaución: Estas citas no son 100% exactas.