Cita APA (7a ed.)
Allen, D. R. Analysis of Customer Satisfaction Data: A Comprehensive Guide to Multivariate Statistical Analysis in Customer Satisfaction, Loyalty, and Service Quality Research. American Society of Quality.
Cita estilo Chicago (17a ed.)
Allen, Derek R. Analysis of Customer Satisfaction Data: A Comprehensive Guide to Multivariate Statistical Analysis in Customer Satisfaction, Loyalty, and Service Quality Research. Milwaukee, EUA: American Society of Quality.
Cita MLA (9a ed.)
Allen, Derek R. Analysis of Customer Satisfaction Data: A Comprehensive Guide to Multivariate Statistical Analysis in Customer Satisfaction, Loyalty, and Service Quality Research. American Society of Quality.
Precaución: Estas citas no son 100% exactas.