Cita APA (7a ed.)
Walford, R. B. Business Process Implementation for IT Professional and Managers. Artech House.
Cita estilo Chicago (17a ed.)
Walford, Robert B. Business Process Implementation for IT Professional and Managers. Norwood, EUA: Artech House.
Cita MLA (9a ed.)
Walford, Robert B. Business Process Implementation for IT Professional and Managers. Artech House.
Precaución: Estas citas no son 100% exactas.