APA-viite (7. p.)
Brown, M. G. Baldrige Award Winning Quality 2001: How to Interpret the Baldrige Criteria for Performance Excellence. Productivity.
Chicago-viite (17. p.)
Brown, Mark Graham. Baldrige Award Winning Quality 2001: How to Interpret the Baldrige Criteria for Performance Excellence. Portland, EUA: Productivity.
MLA-viite (9. p.)
Brown, Mark Graham. Baldrige Award Winning Quality 2001: How to Interpret the Baldrige Criteria for Performance Excellence. Productivity.
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