Tohutoro APA (7th ed.)
Ansell, T. Managing for quality in the financial services industry. Chapman and Hall.
Tohutoru Kātū Chicago (17th ed.)
Ansell, Tony. Managing for Quality in the Financial Services Industry. Londres, Inglaterra: Chapman and Hall.
Tohutoro MLA (9th ed.)
Ansell, Tony. Managing for Quality in the Financial Services Industry. Chapman and Hall.
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